Watchdog error message

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Watchdog error message

Problem:

I’m seeing the following message from Watchdog?

“The process cannot access the file ‘C\Users\admin\Documents\Xibo Library\Status.json’ because it is being used by another process”

Cause:

This notification can have multiple harmless causes and can happen frequently without it being an issue for your Display. It can be for example a virus scanner locking the file temporarily.

Solution:

This should be temporary and not impact Xibo negatively. However, If you notice that this impacts how your Display works, please post in the support section describing in full how this is affecting your Display and provide a screenshot of the status screen, (access the status screen by pressing ion your keyboard whilst Xibo is running), so that this can be investigated further.

Useful links:

Windows Player Watchdog